TERMS & CONDITIONS

SILENCERS

IMPORTANT INFORMATION regarding silencers (cans, suppressors, etc.) on any Maxim Defense firearm:
  • Lifetime Warranty: Maxim Defense Industries manufactures firearms to the highest standards in the industry and warrants our products against manufacturer defects for the lifetime of the original owner’s purchase.
  • Aftermarket Alterations: Maxim Defense does not warrant or assume any liability or responsibility for damages incurred to your Maxim Defense product due to aftermarket alterations. This includes but is not limited to, triggers, suppressors, or other accessories that alter the product from its original factory condition. Any damage to your Maxim product as a result of aftermarket alterations is the sole responsibility of the owner.
    Important: Using an MSX Suppressor by Maxim Defense on your Maxim Defense firearm DOES NOT void its warranty. We only consider aftermarket alterations to be modifications involving brands outside of Maxim Defense.
  • Non-MSX Suppressors: If your suppressor is not an MSX Suppressor by Maxim Defense, we cannot guarantee the performance of the suppressor nor ensure that it did not cause direct damage to your Maxim firearm. Use of non-MSX suppressors may void the warranty, as not all suppressors are rated for shorter barrels.
  • MSX Suppressor Damage: If an MSX Suppressor by Maxim Defense has caused damage to your Maxim Defense firearm, please contact our customer service team for assistance. We are committed to resolving any issues to ensure your satisfaction.


ORDERING

  • Payment Options: We accept Visa, MasterCard, Discover, and American Express


SHIPPING

  • Delivery Times: Delivery times are estimated at the time of the order and may vary.
  • Shipping Costs: Shipping costs are not included in our pricing. UPS/FedEx Ground shipping on a full rifle can be estimated by a sales representative, but exact pricing will not be determined until payment is transferred (upon shipment).
  • Shipping Company: Products are generally shipped via UPS Ground. UPS requires delivery to a physical address and will not ship to a P.O. Box.
  • International Shipments: Standard FFL shipments are exclusive to the United States (including Alaska and Hawaii). We only ship to foreign countries through a State Department-authorized exporting agency. All foreign orders require a 50% deposit.


RETURNS

  • There is a 10% service fee on all website orders that are canceled prior to product shipment.
  • Maxim Defense Industries offers a 30-day return policy, excluding ammunition, firearms, lower receivers, uppers and upper kits, damaged or used BCGs (Bolt Carrier Group), SCW, CQB, CCS Stocks or Braces, HATEBRAKES, or any firearm, stock, or brace accessories. If you are not satisfied with your direct purchase, simply return it for a refund. You will need to email info@maximdefense.com to obtain approval and an RMA number prior to returning. A 15% restocking fee will be charged on all returned merchandise.
  • Please Note: For safety reasons, Maxim Defense is unable to accept returns of ammunition for any reason, and no refunds will be issued for any returned ammunition.
  • After 30 Days: No refunds or credits will be issued after 30 days from the invoice date. No credit will be granted for shipping charges or surcharges.
  • Return Void: No refunds will be issued if the product has been altered, damaged, or used by the consumer or anyone other than a Maxim Defense Industries employee.


PRIVACY

Maxim Defense Industries is highly sensitive to the privacy interests of consumers and believes that protecting those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Maxim Defense Industries has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
  • Acquisition of Information: We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
  • Our Employees and Privacy: We train all of our employees about the importance of privacy and give access to information about consumers only to those employees who require it to perform their jobs.
  • Security Measures: We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
  • Disclosure to Third Parties: We will provide individually identifiable information about consumers to third parties only if we are compelled to do so by order of a duly empowered governmental authority, have the express permission of the consumer, or it is necessary to process transactions and provide our services.
  • Privacy and Our Business Partners: When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary and will make every reasonable effort to ensure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
    Questions: If you have questions about this privacy policy, please send an email to sales@maximdefense.com.


LEGAL DISCLAIMER

The manufacturer's suggested retail prices and other specifications and terms stated on this website are subject to change without notice. While Maxim Defense Industries attempts to provide accurate information, there may sometimes be inadvertent inaccuracies. Maxim Defense Industries is not responsible for, and reserves the right to correct, any such inaccuracies.

 

MINIMUM ADVERTISED PRICING (MAP)

  • MAP Pricing Policy: The MAP pricing policy refers only to the price that an authorized retailer uses to advertise in print, direct mailing, internet, and other print forms of advertising. The MAP pricing policy does not refer to the price at which an authorized retailer sells our products. We have MAP pricing on firearms, uppers, kits, and suppressors.
  • Retailer Commitment: Maxim Defense Industries believes that our authorized retailers and their sales representatives commit much time and resources toward supporting our product. We recognize that there are significant costs involved in developing, protecting, advertising, branding, and educating the consumer on the value and quality of the Maxim Defense Industries product line. Because of those costs, we offer our products to authorized retailers at a cost and price structure that we believe fosters the profit necessary to fund the activities mentioned.
  • Purpose of MAP Policy: The purpose of our MAP policy is to support our mutually beneficial cost and price structure to maintain an equal field of opportunity for all authorized retailers – regardless of size or purchasing power. We also believe that a sound MAP policy protects consumers from retailers who have no knowledge of the products, provide no support, and in some cases misrepresent product availability.
  • Authorized Dealers and Retailers: Authorized dealers and retailers are to use the Maxim Defense Industries MAP pricing outlined in our price list. We will supply a current copy via email or USPS first-class mail if requested. We reserve the right to discontinue business with authorized retailers that do not adhere to this policy.

 

TERMS

By accessing this website, you agree to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


USE LICENSE

Permission is granted to temporarily download one copy of the materials (information or software) on Maxim Defense Industries' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• i. modify or copy the materials;
• ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• iii. attempt to decompile or reverse engineer any software contained on Maxim Defense Industries' website;
• iv. remove any copyright or other proprietary notations from the materials; or
• v. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Maxim Defense Industries at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


DISCLAIMER

The materials on Maxim Defense Industries' website are provided "as is." Maxim Defense Industries makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Maxim Defense Industries does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

The website has been designed and maintained to be as comprehensive and factual as possible. However, we reserve the right to make changes at any time, without notice, to prices, finishes, materials, furniture, accessories, components, specifications, models, and availability.


LIMITATIONS

In no event shall Maxim Defense Industries or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Maxim Defense Industries' Internet site, even if Maxim Defense Industries or a Maxim Defense Industries authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


REVISIONS AND ERRATA

Maxim Defense Industries does its best to provide current, accurate information on its products. The materials appearing on Maxim Defense Industries' website could include technical, typographical, or photographic errors. Maxim Defense Industries does not warrant that any of the materials on its website are accurate, complete, or current. Maxim Defense Industries may make changes to the materials contained on its website at any time without notice. Maxim Defense Industries does not, however, make any commitment to update the materials.


LINKS

Maxim Defense Industries has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Maxim Defense Industries of the site. Use of any such linked website is at the user’s own risk.


SITE TERMS AND MODIFICATIONS

Maxim Defense Industries may revise these terms of use for its website at any time without notice. By using this website, you agree to be bound by the then-current version of these Terms and Conditions of Use.